Privacy policy
Updated: July 2026
Compass Hotel processes personal data in line with Russian law (including Federal Law 152-FZ). Clear rules for website guests are below.
1. What data we collect
Via website forms we may receive: full name, phone number, stay dates, number of guests, room choice, comments and other details you share voluntarily.
2. Why we process data
We use the data to reply to booking requests, confirm stay details, contact you by phone or messenger, and improve the service.
3. Sharing with third parties
We do not sell your data. It may be shared only with services required to run the site (e.g. Telegram notifications and hosting), limited to what the request needs.
4. Retention
We keep data as long as needed to handle the request and our arrangements, or until you ask for deletion — unless the law requires longer storage.
5. Your rights
You may request clarification, correction or deletion by calling the hotel phone.
6. Operator contacts
Operator: Compass Hotel, St. Petersburg, Nevsky Ave 126/2. Phone: +7 952 227-28-98. Legal entity details will be added when confirmed.
7. Cookies and analytics
The site may use technical cookies required for pages to work. We have not enabled third-party ad analytics without a separate notice.